Frequently Asked Questions

  1. How safe is Optimum TrimTM
  2. When will I see results? How long can I stay on Optimum TrimTM?
  3. Won’t Optimum TrimTM block the absorption of vitamins and minerals of fruits and vegetables?
  4. Is Optimum TrimTM safe for children?
  5. Should I use Optimum TrimTM if I’m pregnant or nursing an infant?
  6. How Long will a bottle of Optimum TrimTM last me?
  7. Can I take Optimum TrimTM with my prescription drugs?
  8. Will Optimum TrimTM work without a diet or exercise program?
  9. What is your shipping policy?
  10. Do you ship outside the U.S.?
  11. Do I have to sign up for the VIP Program when I order?
  12. What are the terms and conditions of the free trial offer?
  13. Can my order be cancelled?
  14. Is there a limit to the free trial offer?
  15. What is your return policy?

Q: How safe is Optimum TrimTM?
Optimum TrimTM contains only natural ingredients that are safe to take. The caffeine in Optimum TrimTM is very small. It is always wise to consult with your physician if you have a concern.

Q: When will I see results? How long can I stay on Optimum TrimTM?
Of course everyone is different, but you should see results after the first 7-10 days. Optimum TrimTM works extremely well, but for health reasons, try not to lose weight too quickly. Optimum TrimTM is safe to take long term, but always check with your physician if you have a concern.

Q: Will Optimum TrimTM block the absorption of vitamins and minerals from fruits and vegetables?
No. Optimum TrimTM does not work the same way as the fat blocking diet products on the market such as Olestra. In a four-week study conducted in Holland, 3 gm/day (equivalent to just 6 potato chips) of sucrose polyester (the general name for olestra-like chemicals) caused a 20% decline in beta-carotene levels and a 38% decrease in lycopene, another key carotenoid (Am. J. Clin. Nutr. 62:591 (1995)). There are numerous studies about the malnutrition effects of these types of diet products because they interfere with the fat soluble vitamins A, K, D and E, all a key to nutritional status.

Q: Is Optimum TrimTM suitable for children?
Optimum TrimTM is NOT designed for children.

Q: Should I use Optimum TrimTM if I’m pregnant or nursing an infant?
No.

Q: How long will a bottle of Optimum TrimTM last me?
Each bottle of Optimum TrimTM contains 60 pills, which is a 30-day supply.

Q: Can I take Optimum TrimTM with my prescription drugs?
Always consult your physician before taking any new supplement.

Q: Will Optimum TrimTM work without an exercise or diet program?
Optimum TrimTM is truly a one-of-a-kind weight loss supplement that has no peers. However, it is not a ‘miracle pill’. You should incorporate a sensible diet and exercise program into your daily regimen to achieve best results. However, we do not recommend taking either to extremes. This can be counterproductive to your weight loss goals, as well as being unhealthy for you.

Q: What is your shipping policy?
Our basic shipping and handling charges are $6.95. We also ship Internationally except to Canada and Australia.

Q: Do you ship outside the U.S.?
We ship anywhere in the world except to Canada and Australia. All other countries will incur a $27.95 shipping charge.

Q: Do I have to sign up for the VIP Program when I order?
Although the VIP program will save you time and money, You are not obligated to participate in any program. We have many other purchase options, including an option for a one-time purchase which can be found on our home page.

Q: What are the terms and conditions of the free trial offer?
Terms & Conditions:

To receive your free 21-day trial supply of Optimum TrimTM, you pay a one-time charge of just $6.95. This covers shipping and handling costs. You’ll have 21 days from placing your order, to evaluate this product and experience the results for yourself. Many people see significant improvements within 2-3 weeks. If you enjoy Optimum TrimTM, there is nothing you need to do. Plus, when you accept this FREE trial, we will automatically enroll you in our VIP Weight Loss Club and bill you the rock bottom low price of $59.00…a 15% savings at the end of the 21-day trial period. As a VIP Weight Loss Club member, you will receive a fresh one-month supply of Optimum TrimTM every 30 days from the date of your original order…at the same rock bottom price of $59.00 (+ $6.95 shipping). You may cancel at anytime.

If you wish to return your initial order for any reason, you must email us at RMA@biodynamiclaboratories.com within 21 days of your shipping date. You will be issued a Return Merchandise Authorization (RMA) number and be removed from future shipments in the Optimum TrimTM VIP Program. You must return all the items in your last order within 30 days of the date your RMA# was issued. Be sure your RMA# is on the outside of your package. Remember, all the items in your last order must reach our Receiving Department within 30 days of your RMA# issue date. No returns will be accepted without an RMA number.

Q: Can my order be cancelled?
We cannot stop a package once the order has been shipped, however we can stop future shipments. You may contact us at: customersupport@optimumfatburner.com

Q: Is there a limit to the free trial offer?
Yes, limit one free trial per household.

Q: What is your return policy?

VIP Free Trial Customers:
Optimum TrimTM VIP customers have 21 days to try Optimum TrimTM for free! If you decide that Optimum TrimTM is not for you, you have 21 days from the shipping date, as printed on your invoice, to request a Return Merchandise Authorization (RMA) number. Return(s) must reach our Receiving Department within 30 days of your RMA# issue date. By doing so you will not be billed for or receive future products.

To receive an RMA#, email us at: RMA@biodynamiclaboratories.com

VIP Recurring Shipment Orders:
If, for ANY reason, you decide that Optimum TrimTM is not for you, simply email us at RMA@biodynamiclaboratories.com within 21 days of your shipping date, as printed on your invoice and request a Return Merchandise Authorization (RMA) number. You must return all the items in your last order within 30 days of the date your RMA# was issued to receive a full refund on that order (less shipping and handling).

Non-VIP Orders:
If, for ANY reason, you decide that Optimum TrimTM is not for you, simply email us at RMA@biodynamiclaboratories.com within 21 days of your shipping date, as printed on your invoice and request for a Return Merchandise Authorization (RMA) number. You must return all the items in your last order within 30 days of the date your RMA# was issued to receive a full refund on that order (less shipping and handling).

How to Request an RMA Number:
To obtain an RMA number, simply contact us at: RMA@biodynamiclaboratories.com.

Please send returns to:

Biodynamic Laboratories LLC

C/O UMS Fulfillment

206 23rd Street

Lubbock, TX 79404